Terms & Conditions

**CANDY ROSE LLC — TERMS & CONDITIONS** **Effective date: [Insert date]** Welcome to Candy Rose LLC—where creativity, community, and connection bloom. These Terms & Conditions explain the expectations that apply when you use our website, purchase merchandise, register for events or workshops, or book our services. **1. Using Our Website** You agree to use this website lawfully and respectfully. You may not use it to commit fraud, harass others, infringe intellectual property rights, submit harmful software, or interfere with website security. When making a purchase or booking, you must be legally able to enter into an agreement and provide accurate contact, payment, and order information. **2. Merchandise & Orders** Our shop may feature Rose Garden, Sweethearts, and other Candy Rose merchandise. Please review product descriptions, sizing, compatibility, and care information before purchasing. Some product images are digital mockups. Colors and design placement may vary slightly from screen images, but products must still match their descriptions. Prices, availability, taxes, and shipping charges will be disclosed before checkout. Price changes apply to future purchases. If an error affects your order, we will contact you to resolve it rather than charge an increased amount without your agreement. We may decline or cancel orders because of unavailable inventory, suspected fraud, or an unresolved listing error. If we cancel a paid order, we will refund the canceled portion. **3. Shipping, Returns & Refunds** Processing times, shipping information, and return eligibility are described in our [link to Shipping Policy] and [link to Return & Refund Policy]. If we cannot ship within the stated timeframe—or within the legally required timeframe when none is stated—we will provide the required delay notice and cancellation or refund options. For damaged, incorrect, or missing items, contact [customer service email] with your order number and relevant details. Nothing in these Terms limits your rights under applicable consumer protection laws. **4. Events, Workshops & Bookings** Event registrations and service bookings are subject to availability. A booking inquiry alone does not reserve a date; your reservation is confirmed when the requirements stated in your written booking agreement or checkout process are met. Fees, deposits, cancellation deadlines, rescheduling options, and refund eligibility will be disclosed before payment. Any separate signed service agreement governs the services covered by that agreement if it conflicts with these general Terms. If Candy Rose LLC cancels or materially changes a paid event or service, we will notify affected customers and explain the available remedies, including any refunds required by law or the applicable agreement. Age restrictions and content notices will be stated for individual events. Some performances may include mature themes. **5. Respecting Our Community** We welcome creative expression and expect respectful participation. Harassment, threats, discrimination, unwanted sexual attention, and disruptive behavior are not permitted. We may remove participants or restrict access when reasonably necessary to address misconduct or protect others. Any resulting refund decision will follow the disclosed event policy and applicable law. **6. Creative Ownership & Participant Work** Candy Rose LLC’s original branding, designs, writing, graphics, and other website content belong to Candy Rose LLC or their respective owners. Except as permitted by law, you may not reproduce, sell, distribute, or commercially use that material without permission. Artists and participants retain ownership of their original work. Submitting or performing a poem does not transfer its ownership to Candy Rose LLC.